Groupon Auto Repair Offers in Long Island City

How do I redeem my Groupon voucher?

1. Call (212) 629-1028 to arrange a time, or come by during shop hours, 8:00 AM to 8:00 PMdaily.
2. Bring the voucher or the code, along with your vehicle registration.
3. We confirm what the voucher covers for your specific vehicle before any work starts.
4. If the vehicle needs anything outside the voucher, we tell you the cost first and youdecide.

What does a Groupon service voucher usually cover?

Vouchers are written for a standard service on a standard vehicle, and most questions we getcome from the places real cars differ from that assumption.

• Oil type and quantity. A voucher normally covers a set quantity of aspecified grade. Vehicles requiring full synthetic, a long life specification, or more than thestandard quantity will have a difference to pay, and we will tell you what it is before westart.
• Filters. The oil filter is usually included. Cabin and engine air filtersgenerally are not, and we will only mention them if yours actually needs replacing.
• Diagnosis. A service voucher covers the service, not investigating afault. If you have a warning light or a noise, tell us when you book so we can quote thatseparately.
• Disposal and shop supplies may sit outside the voucher depending on itsterms.

Is there an inspection included with my voucher service?

While the vehicle is here we look over the things that matter most in city driving, at noextra cost and with no obligation: brake pad and rotor condition, tire tread across the fullwidth and sidewall condition, fluid levels, battery state, wipers, and lights.

If we find something, you get told what it is, how urgent it genuinely is, and what itcosts. We separate those deliberately, because a brake pad at the wear indicator and a brakepad that is grinding are very different conversations and only one of them should not wait.If everything is fine we will say so.

How do collision and body work vouchers work?

Collision and body vouchers work differently from service vouchers, because damage varies somuch. Bring the car in and we will look at it with you first. Where the work needed exceeds thevoucher, you will have a written figure before anything begins, and if a claim is involved wecan deal with your insurer directly.

Questions we get asked most

Does the voucher expire? Groupon vouchers carry their own expiry andpromotional value terms, which are set by Groupon rather than by us. Check the voucher itself,and if the promotional period has passed the paid value usually still applies toward theservice.

Can I use it on a different service? Sometimes. Vouchers are written for aspecific service, but where the vehicle genuinely needs something else we will tell you whatthe voucher can and cannot be applied to before starting rather than after.

Will you try to sell me more work? We will tell you what we find and howurgent it actually is, separated into what needs doing now and what can wait. If the answer isthat nothing needs doing, that is what you will hear.

What if my car needs more oil than the voucher covers? Larger engines andvehicles requiring full synthetic or a long life specification often do. You will be told thedifference before we start, not at collection.

Is a voucher a good way to try a new repair shop?

A voucher is a reasonable way to try a shop without committing to a large repair, and wetreat it that way. The vehicle gets the same inspection and the same explanation as any otherjob, and you are under no obligation to have anything further done here.

Do I have to drive from Manhattan to use my voucher?

You do not have to drive over. We will send a tow truck to collect the vehicle wherever itis in Manhattan, carry out the work at our Long Island City shop, and tow it back to an addressyou choose. Tell us where the car is when you call, including the level and bay if it is in aparking structure, because clearance decides which truck we send.

What faults do you look for during a voucher visit?

Whatever the voucher covers, the vehicle gets looked over for the faults that matter most incity driving, because these are the ones that turn into expensive repairs when they are missed.

• Brakes, measured rather than glanced at. City driving wears them by thenumber of stops rather than the mileage, so low odometer readings mean very little here.
• Tires, including the sidewalls and the full width of the tread. Curbdamage and uneven wear from a knocked alignment are both common and both easy to miss.
• Fluid levels and condition, particularly brake fluid, which absorbsmoisture from the air regardless of how far the car is driven.
• Battery state, since short trips rarely replace what starting consumed.
• Lights and wipers, which are the cheapest inspection failures to avoid.