The Midtown Center Auto Repair Team
The guides on this site are written by the Midtown Center Auto Repair service team and describe work carried out at our Long Island City shop. This page explains who we are, what we work on daily, and how we decide what goes into a repair guide.
Cars get fixed by people, not by companies. These are the people customers name when they write about Midtown Center Auto Repair in Long Island City. Everything on this page comes from work our customers have described in their own Google reviews.
Who is on the team at the Long Island City shop?
Essa
Service manager
Essa is the name that appears most often in our reviews. He is usually the person who picks up the phone, works out what a job will actually cost, and coordinates the shop and the tow truck when a vehicle cannot be driven in. Fleet customers, taxi and limousine operators and van owners deal with him directly because they need firm answers on turnaround.
“Essa at Midtown Auto Repair really helped us out! … Essa worked with his team to make sure it was fixed quickly and for a reasonable price!” · sir matty boy
Mike
Service manager
Mike handles a large share of the diagnostic work customers describe: check engine lights, overheating and cooling faults, electrical problems and New York State inspections. The theme running through reviews that mention him is being kept informed. Customers repeatedly note that he explained what was wrong, what it would cost and how long it would take before work started.
“I had a check engine light. They took me in without any appointment. Mike was the one helping me out. … I appreciated that he kept me updated on what was going on and how long it would take.” · Roza Chowdhury
Leon
Shop team
Leon is part of the shop floor team customers deal with at 45-25 36th Street, Long Island City, NY 11101.
Ruby
Manager
Ruby has been named by customers as the manager on duty going back several years, from the period when the business operated out of Manhattan through to the Long Island City shop.
“This is a great garage run by good professional fair people with skilled dedicated patient mechanics and fair prices. Ruby was the manager when we arrived.” · Job Henning
Why do the same staff names appear in the reviews?
Auto repair has a reputation problem, and most of it comes down to turnover. A shop where the person who quoted the job is gone by the time you collect the car cannot be held to anything. Our reviews span six years and name the same handful of people throughout. That continuity is the reason customers who moved with us from Manhattan to Long Island City are still bringing their vehicles here.
Come and talk to us
You can reach any of the team on (212) 629-1028, or come to the shop at 45-25 36th Street, Long Island City, NY 11101. We are open seven days, which is why several of the reviews on our reviews page describe Sunday and holiday emergencies. For anything else, see our contact page.
Our technicians handle everything from engine repair to collision repair. Read what customers say on our reviews page.
Who writes the auto repair guides on this site?
Articles published here are written by the service team at Midtown Center Auto Repair,45-25 36th Street, Long Island City, and reviewed by the technicians who do the work beingdescribed. They are not written by an outside agency working from other people's articles.
That distinction matters for the sort of detail that only comes from doing the job. Thereason we say brake life here should be measured in months rather than miles is that we replacebrakes on cars with low odometer readings every week. The reason we warn that clearing a faultcode before an inspection guarantees a failure is that we see the second visit it causes.
What kinds of repairs does the shop handle every day?
- Collision and structural repair, including measured unibody work and refinishing.
- Mechanical repair: brakes, suspension, engine diagnostics, transmission, airconditioning.
- New York State safety and emissions inspection.
- Tires, wheels, and alignment.
- Taxi and limousine work, where downtime is lost income rather than inconvenience.
- Electric and hybrid vehicles, and towing and recovery.
The mix matters. A shop that only does bodywork writes differently about a collision thanone that also has to put the car's alignment and sensors right afterwards.
How do you decide what a repair guide says?
- We describe what we actually do. Where a procedure varies by manufacturer,we say so rather than presenting one method as universal.
- We do not invent numbers. Where a figure depends on the vehicle, such as aservice interval or a repair time, we give the range and the reason it varies.
- We say when something is not worth doing. Several guides here recommendagainst work, including padding out a repair on an older vehicle or fixing lease damage thatfalls inside the allowance.
- We separate what we know from what we infer. Regulatory requirements aredescribed as published by the relevant authority, and we link to the authority rather thanparaphrasing it as our own rule.
What if a guide contradicts my car's manufacturer?
If something here is unclear, out of date, or contradicts what your own vehicle'smanufacturer specifies, the manufacturer's procedure wins and we would like to know. Call(212) 629-1028 or come by the shop. We would rather correct a guide than leave it wrong.
The Midtown Center Auto Repair Team: Questions
Who is on the Midtown Center Auto Repair team?
The Midtown Center Auto Repair team is the service staff and technicians at our Long Island City shop, the same people customers name in their reviews.
Who writes the guides on this site?
The shop's service team writes them, based on work carried out at the shop, and they are reviewed by the technicians who do that work.
Can I talk to the team before booking?
Yes. Call (212) 629-1028 or visit 45-25 36th Street, open every day from 8 AM to 8 PM.
